Our Side of the Story
Feb
We just got a lawsuit from the iFart guys. Joel Comm, the guy who hired a developer to create iFart, has posted it to his site, blogged about it, and is generally trying to boost his apps sales from it.
I think people generally get suspicious when you’re quiet and don’t respond, so we’ll reluctantly post our side of the story here. Let me apologize in advance to the people of America for being involved in this ridiculousness!
Here’s the timeline:
1. Our app is the first one of its kind to get into the app store. An Apple rep personally called me and told me it would be first because of the hassle of the rejection. We’re happy.
2. There’s a huge rush of media attention around Apple’s acceptance of these new apps, and we happen to be at the forefront. At the height of it all, I’m interviewed on MSNBC. Strangest. 15 minutes of fame. Ever.
3. Because of the PR from the rejection, our app is downloaded over 50,000 times in less than a week, and becomes the second most popular paid app in the store. We’re floored and a bit embarrassed. We start buying gold things in anticipation of riches.
4. A friend of mine alerts me that another fart app, iFart, has been spamming him on twitter. My friend had mentioned our name on twitter, and immediately got spammed by Joel Comm saying “if you like Pull My Finger, you’ll love iFart!” We’re surprised.
5. I start looking into Joel Comm’s “marketing” and uncover some weirdness. It follows:
a. He’s spamming our friends on twitter.
b. Someone posted fake reviews on iTunes, slamming all his competition. Then, they posted fake reviews on iTunes, praising his app. To top it off, they manipulated the helpful reviews section so people would see their fake reviews first.
d. All the media buzz was about Pull My Finger, not iFart, so he issued a press release with our name in it (so it would rank high in google news). But when you clicked on OUR name in his press release, it took you to HIS site.
e. His app description page carried a quote that said “Way better than Pull My Finger!” from a website called “WorldVillage.com. This means when people searched for us in iTunes, they found him and when then they saw the quote they figured they should buy his instead of ours, based on this third party review site. He didn’t disclose that he actually owns worldvillage, and wrote the review himself.
He actually admits to doing these things on his own site, here: http://www.joelcomm.com/ifart_mobile_takes_pull_my_fin.html He doesn’t think what he did was wrong. He calls it “Guerilla Marketing.”
We just say “it stinks.”
OUR OPINION: I talked with a well known iPhone consultant about this (I’ll leave his name out, for his sake!) at MacWorld in January, and he said we should expose Joel Comm for these dirty tactics. We didn’t want to make a big deal out it, since the whole thing is so silly. He said, rightly, that it’s not just this app, but the fact that the developer is using dirty tactics to bury his competition, and that means bad things for all honest devs if it’s left undefended. It’s true… we estimate he cost us about $500K in sales. His app leapfrogged ours immediately after he started doing these things. That happened to be Christmas week. He sold hundreds of thousands of dollars worth of his app in the next month, in the spot he kicked us off of. We talked to our attorney, and decided to try to end this swiftly by asking for 1/10 of our estimated lost sales, plus attorney fees. $50K is about one week in the top spot in the App Store. We thought that was about right.
Hey, if Joel says that his tactics didn’t affect sales, why did he use them in the first place? And why does he claim to be an “internet marketing guru” while using tactics that he says didn’t actually do anything to us?
So, we’re very sorry this got out in the open. We sent a private letter to Joel asking him to stop, and repay us for lost sales. Now he’s made it public. Maybe making it public is another “internet marketing guerilla tactic” thingy of his. We’re just ready for Joel Comm (and every other “internet marketing guru guerilla expert buy-my-book-and-make-millions-online guy) to go away. Please.
Thank you!

